Dak Seva 2.0 App: Now the Post Office Is Also on Your Phone
Dak Seva 2.0 App: Now the Post Office Is Also on Your Phone – Check All Benefits You Can Get from Home
India Post has officially gone digital with the launch of its Dak Seva 2.0 app, a move that brings your local post office straight to your smartphone. Whether you want to send parcels, pay insurance premiums, or track your letters, this all-in-one app puts the entire postal system right in your pocket.
What Is the Dak Seva 2.0 App?
Dak Seva 2.0 is a mobile application developed by the Department of Posts, Government of India, under the Ministry of Communications. Designed by the Centre for Excellence in Postal Technology (CEPT), Mysuru, this citizen-focused app is available on both Android and iOS platforms.
It’s part of India Post’s larger digital transformation under the “Digital India” initiative, aiming to make postal, financial, and insurance services accessible anytime, anywhere—without standing in long queues.
Key Features You’ll Love
The Dak Seva 2.0 app is loaded with smart tools that simplify your everyday postal tasks. Here’s what you can do right from your phone:
1. Track Parcels and Money Orders
You can track Speed Post, registered letters, parcels, and e-money orders in real time. No more waiting or calling the post office for updates.
2. Book and Manage Postal Services
Send parcels, letters, or even book domestic and international consignments directly through the app. You’ll get instant e-receipts and tracking numbers.
3. Pay and Calculate Charges
The built-in postage calculator helps you estimate delivery costs based on weight and distance. You can also pay securely via QR-based payment options.
4. Financial and Insurance Services
Manage your Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) premiums, check due dates, or use the calculator to estimate returns on schemes like RD, TD, MIS, and Sukanya Samriddhi Yojana.
5. Locate Post Offices
Need to find a post office near you? The app’s map-based post office search makes it super simple—just enter a PIN code or location name.
6. Complaint and Feedback System
You can file complaints, check their status, and receive updates through a built-in grievance portal. It’s transparent, efficient, and paperless.
How to Download Dak Seva 2.0
Getting started takes less than a minute:
- Open the Google Play Store or Apple App Store on your smartphone.
- Search for “Dak Seva 2.0”.
- Verify it’s published by the Department of Posts, Government of India.
- Tap Install, open the app, and register with your mobile number or email.
- Complete OTP verification and start using the services instantly.
Benefits of Using Dak Seva 2.0
What makes this app stand out is its blend of convenience and reliability.
- You save time by skipping physical visits.
- Get real-time tracking and updates.
- Make secure digital payments using QR codes.
- Access both personal and business postal services in one place.
I think this app is a big leap forward for anyone who regularly uses India Post—especially for people in smaller towns who can now enjoy the same convenience as urban users.
Pro Tips for Smooth Usage
- Keep your mobile number linked with Aadhaar for easy verification.
- Always save e-receipts for future reference.
- Use a stable internet connection while booking or making payments.
FAQs About Dak Seva 2.0
Q1: Is the Dak Seva 2.0 app free to use?
Yes, the app is completely free to download and use. You only pay for the services you book, such as parcel delivery or insurance premiums.
Q2: Can I use Dak Seva 2.0 without visiting a post office?
Absolutely. Most postal services including booking, payments, and tracking can be completed directly through the app.
Q3: Is the app available for iPhone users?
Yes, Dak Seva 2.0 is available on both Android and iOS platforms, ensuring accessibility for all users.
Q4: How secure is my data on the app?
The app is officially managed by the Department of Posts, using verified government servers and secure payment gateways to protect user data.
Q5: Can I open a new savings account using the app?
Yes, you can open and manage postal savings accounts digitally within the app, including checking balances and deposits.
Dak Seva 2.0 is India Post’s modern face—simple, digital, and made for everyone. Whether you’re sending a parcel, managing savings, or tracking an order, the post office is now just a tap away.
Founder of Sias Trend, covers India’s fast-growing mobile and automobile industries. With hands-on experience in digital ventures and tech trends, he shares insights on smartphones, electric vehicles, and the innovations driving India’s future in mobility and connectivity.
